Job Stories

A homeowner in Falmouth, ME, found themselves facing several persistent basement issues. Their old sump pump was installed in the garage instead of the basement, had no backflow prevention, ran incessantly, and froze during the winter months. Such circumstances left their home vulnerable to water damage and flooded basements, with potential risks during cold weather. At TC Hafford Basement Systems, we recognize that addressing such critical home issues requires a reliable, proven approach. One of our System Design Specialists conducted a detailed diagnosis, and recommended installing the TripleSafe Sump Pump system and the SaniDry Sedona dehumidifier. The TripleSafe provides a comprehensive safeguard— two pumps in one system to ensure continuous protection against flooding, even in the event of a power failure. To complement the sump pump's function and further secure the basement's environment, we installed the SaniDry Sedona. This high-performance air purifier efficiently lowers humidity levels, countering the growth of mold and reducing musty odors to enhance air quality significantly. The homeowner can experience a home environment that not only remains dry but is healthier, thanks to TC Hafford Basement Systems’ commitment to delivering exceptional service.

Falmouth, ME homeowners were under contract to sell the house and needed to remedy their leaking basement issues for the new homebuyers who wanted to be able to finish the basement. To waterproof the area we first installed WaterGuard, a perimeter drainage system that runs along the entire basement where the wall meets the floor. WaterGuard collects water and channels it directly to the TripleSafe sump pump. The TripleSafe is the top of the line sump pump system, featuring two Zoeller pumps to handle high capacity water events, as well as protect against one pump failing. There is also a battery back up so the system will continue to work even if the home loses power. Water is pumped away from the home through an exterior buried discharge line.

A homeowner in Cumberland Center was experiencing trouble with puddles of water gathering on the basement floor. They sought a way to end this gathering of water, soon coming across TC Hafford Basement Systems. Looking to have their basement professionally protected, the homeowner called us to receive their free estimate. They chose what work they wanted done, and we sent in our crew to start working on the basement! We began by digging out the interior perimeter of their basement floor. This created a trench for us to lay down our unique WaterGuard system. This will capture any water entering through the walls or floor of the basement. The WaterGuard is covered over with loose rocks and cement to hide it without hindering functionality. The WaterGuard then guides the gathered water to the sump, where we installed a TripleSafe sump pump. This device is composed of three pumps, a primary and secondary pump for the bulk of the water, and a third, battery backup pump for when the power goes out. The water is evacuated from the pump through a PVC discharge line. On the exterior of the home, we attached a specially designed piece of pipe to this line, known as an IceGuard. The IceGuard will allow water to flow even if the lower end of the pipe is blocked by ice or other debris. These three products working together will be sure to maintain a dry basement for this homeowner. A wet basement should no longer be a concern for them!

In Cumberland Center, ME, a local homeowner contacted TC Hafford Basement Systems, seeking a gutter solution that would help safeguard his home. Concerned about the impact of rainwater on his property, he wanted a system that would efficiently channel water away from his foundation to avoid costly repairs down the line.   Our team assessed the home’s specific needs and suggested our trusted Gutter Shutter system. Built to handle high volumes of water while preventing clogs, it’s the ideal choice for Maine’s often wet and unpredictable weather. After installing the system, we explained how it works and why it’s a long-term investment for homeowners concerned about both water management and property preservation.     By the time we finished, the homeowner was very satisfied with the results. He now has a reliable gutter system in place that not only protects his home but also complements its appearance, giving him confidence that his property is ready for any weather.

Cumberland Center, ME homeowners contacted TC Hafford Basement Systems for support with their damp crawl space. The owners had a dehumidifier already, but it was not enough to keep up with the moisture, creating a musty environment ripe to grow mold. Improving a damp crawl space with CleanSpace and SprayFoam insulation creates a dry, energy-efficient environment that protects the home from moisture and mold. CleanSpace acts as a durable vapor barrier, sealing the floor and walls to prevent ground moisture from entering the space. Spray foam insulation is applied to rim joists and walls to block air leaks and insulate the area, maintaining a more consistent temperature and reducing humidity. Together, these solutions transform a musty, damp crawl space into a clean, dry, and healthier part of the home.

A homeowner in Turner was experiencing an especially troubling Spring. With their home located in a low area, and having a sand floor, the basement flooded frequently. The water would often get up to four inches deep, and this was a real problem for the homeowner. As soon as they saw an ad for TC Hafford on their television, we got the call to come help. Due to the sand floor, we started by putting down a drainage matting, which would allow any water to flow to the sump. We then installed a SmartSump sump pump to evacuate the water from the basement. Once outside, the pipes were fitted with an IceGuard piece to allow water to continue to pump outside, even if the pipe gets blocked. Finally, we lined the basement with a CleanSpace Liner to further maintain a dry basement, and prevent moisture build up.

A homeowner in Strong was looking for a way to make sure his crawlspace didn’t flood every time it rained. His search for a solution was brought to an end once he saw an ad for TC Hafford Basement Systems on his television. He contacted us right away and set up a meeting with one of our representatives for a free estimate. After the meeting, the homeowner decided on what work they wanted done and we sent in our crew! We got to work installing a CleanSpace Liner. This liner encapsulates the entire crawlspace, except for the ceiling. Locking out moisture by acting as a barrier between the walls and the crawlspace. Being sealing against the walls/supports the CleanSpace lines, water stands no chance of entering. Now this homeowner can rest easy knowing their crawlspace will no longer flood during heavy rains.

We recently helped Portland, Maine homeowners address their leaking basement issues. The homeowners wanted to properly insulate the basement, but before doing so needed to ensure it was waterproof. We poured a new slab floor with WaterGuard perimeter drainage system. A TripleSafe sump pump was also added, which connects to the WaterGuard to pump water away from the home. CleanSpace Wall System was installed on the walls to seal out moisture. Lastly, we installed Spray Foam insulation on the rim joists to create an air tight seal, and provide the energy savings the homeowners were looking for.

A Portland, ME homeowner, living on a floodplain with an underground stream, struggled with water seeping into their basement every time it rained. Even with a sump pump, they couldn't seem to keep water out, so they turned to TC Hafford for a solution. After taking a closer look, we knew they needed more protection. We installed a WaterGuard System and a Trench Drain to keep the water out, along with replacing their sump pump with a TripleSafe Sump Pump for extra peace of mind. Now, their basement stays completely dry, and they couldn’t be more relieved with the results.

After growing tired of their unsightly gutters, this Portland, ME, homeowner was ready for a change, so they called Gutter Shutter by TC Hafford Basement Systems for a free estimate. System Design Specialist Josh Hamel met with the homeowner and worked with them to design a Gutter Shutter system that would protect the home and surpass their expectations. Gutter Shutter is formed and cut on the property, so the homeowner is able to enjoy the benefits of a seamless gutter. With the added protection of the unique shutter design, debris such as leaves and pine needles aren’t able to make it into the gutter, meaning the homeowner will no longer have to worry about climbing a ladder to clear any clogs. Gutter Shutter comes in many different colors, allowing homeowners to match the gutter to their home. Gutter Shutter by TC Hafford Basement Systems not only removes the old gutters but also disposes of them to save the homeowner the headache of having to do so. Now, with the larger six-inch Gutter Shutter system installed, the home is protected from the troubles that rainwater falling off a roof can cause, such as soil erosion, basement leaks, and foundation damage.