Job Stories

A homeowner that was living in Waldo, ME had a big problem brewing beneath their home. Their basement had been taking on water during rainfall and they needed a way to put a stop to it. With their current sump, the water would still overpower the drain and flood the space. The homeowner soon heard from a family friend about TC Hafford Basement Systems and called us to set up their free estimate. Once they heard their options, they gave us the green light to get started waterproofing their basement! To prevent future build-up of water across the floor of this basement, the sump would need to be upgraded. When our installation crew arrived at the home, they began by installing a TripleSafe sump pump in the floor of the basement. This system houses three pumps, each activating at different time to keep this basement water-free. The primary pump handles the majority of the water, with all of the water exiting the basement through a PVC discharge line. The secondary pump will activate to assist if the primary pump cannot keep up. The third pump is a battery-powered backup pump. This will keep the basement safe from flooding even if the home loses power to the storm. Following the PVC discharge line outside, two additions were made to further protect this basement. The first being an IceGuard pipe segment attached just beyond where the line leaves the home. This piece has special upward facing holes that only allow trapped water to escape the discharge line. Now water will flow from the home normally, but if ice blocks the line, the water will escape without backing up through the sump. Finally, a LawnScape discharge port was attached to the end of the line. This covers the end with a grate, useful for keeping debris from entering and causing blockages. With this new sump system in place, this homeowner should no longer suffer from a flooding basement during any rainfall. The TripleSafe & discharge kit will keep this basement floor water-free for years to come!

For Ruth from Alton, having a wet basement was nothing new. But it became time something got done to ratify that situation. Ruth went to the internet to find a way to fix her basement, and this brought her to us. Once contacted, we did a full inspection to find just what was causing the problem. After locating the issue, we laid out what could be done to fix the problem and how much these options would cost. Ruth decided on what she wanted done, and we got to work! To start work on the basement, we dug out the perimeter of the foundation. This allowed for us to insert our WaterGuard system, which catches all water entering the basement through the floor or walls. This caught water is then lead to a sump pump, that pushes the water outside. Once outside, to ensure the water will flow even in freezing temperatures, we installed an IceGuard filter to do just that. Finally, we positioned a SaniDry XP dehumidifier in the basement. This dehumidifier will keep any remaining or future moisture out of the air. Ruth no longer has a wet basement!

Homeowners from Northwood, NH reached out to TC Hafford Basement Systems after developing a frustrating new problem. Their basement had stayed dry for years but suddenly multiple storms in a row were causing flooding. Our System Design Specialist John W. met with the homeowners to assess their specific needs.   We determined the best solution was to install a SuperSump Plus system. The SuperSump Plus pumps the water through an Exterior Buried Discharge line that takes it far from the home. The Discharge line is protected against ice buildup during the winter months with the installation of IceGuard. The homeowners can now rest knowing their basement is back to being dry!

A homeowner in Center Ossipee, New Hampshire, reached out to TC Hafford Basement Systems seeking a reliable gutter system. With heavy rainfalls common in the area, he was concerned about the long-term effects of water pooling around his home’s foundation. He wanted a solution that could handle the elements while requiring minimal maintenance. After an on-site evaluation, we recommended the Gutter Shutter system. This system not only prevents clogs by keeping out leaves and debris but also ensures rainwater flows efficiently through the gutters and away from the home. Its sturdy construction means it can stand up to the harshest weather conditions, making it ideal for New England’s climate. By directing water away from the foundation, the Gutter Shutter system protects the home from potential damage, such as cracks and leaks that can result from prolonged exposure to moisture.   Our team installed the system with precision, fitting it closely to the home’s roofline. The homeowner was pleased with how well the Gutter Shutter complemented his home’s appearance, as well as the added functionality it provided. After the installation, he expressed appreciation for the peace of mind that comes from knowing his home is now better prepared to handle the elements. With the Gutter Shutter system in place, he can look forward to a safer, drier home environment—one that’s protected against rain for years to come.  

In Wolfeboro, Deborah needed new windows in her basement. The old windows just weren’t cutting it anymore, and were allowing water to slip into the basement. After finding TC Hafford online, Deborah contacted us to get a free estimate for the window replacement, as well as waterproofing her basement. After Deborah decided to both replace the windows and waterproof the basement, TC Hafford got to work. The three old windows were removed from the basement, and three EverLast windows were inserted into the old ports. Two of these three new windows received a SunHouse window guard. This is a structure that is attached to the exterior of the window, to keep water and debris away from the window, while still allowing sunlight to enter the basement. TC Hafford then dug up the perimeter of the basement floor, and installed a WaterGuard system, as well as a TripleSafe sump pump. The WaterGuard system is a special pipe that will capture water entering the basement, and guide it to the sump pump. The TripleSafe sump is fitted with three different pumps, to guarantee a dry basement. These new installations have given Deborah peace of mind when it comes to her basement.

The homeowner of a brand new built home contacted TC Hafford Basement Systems to get options for a dehumidifier. Their 5' crawl space had a lot of moisture and high humidity. System Design Specialist Mike P. gave them a free estimate on our SaniDry Sedona dehumidifier. Their new construction home will now stay safe from any moisture issues.

A homeowner in New Durham was not only having trouble with his sump pump not pushing out enough water, but water would also gather in the corners, away from the pump. The homeowner took to the yellow pages to find a solution for their water problem. This is where they found TC Hafford Basement Systems, who they called immediately to set up a meeting with one of our representatives. We gave the homeowner their free estimate, and then after they selected what work they wanted done, our crew got to work! We began by digging up the inside perimeter of the basement floor. This newly dug trench was where we laid our WaterGuard pipe system. These pipes were then covered over with loose rocks and cement to conceal it without hurting its function. The water would capture any and all water trying to enter through the walls or floor of the basement, leading it to the sump. After finishing with the WaterGuard, we installed a SuperSump sump pump in the basement sump. This pump is able to move 2,650 gallons of water per hour, and should be more than enough to keep this basement dry! With these two products working together, this homeowner will now live worry free, with a dry basement!

A homeowner in Ossipee noticed a crack forming in the wall of their basement. Water wasn’t flowing in through this crack yet, but they wanted it fixed nonetheless. A quick google search later and TC Hafford got the call! We got to work by filling the crack with sealant. This is the first layer of the FlexiSpan that will be used to repair the crack. The second layer is a foam pad that acts as the main structure for the crack repair. Finally the foam is covered with another layer of sealant. This will completely lock out any water, and allow the FlexiSpan to shift with any shifts in the wall; maintaining the integrity of the seal.

Nottingham, NH homeowners reached out to TC Hafford Basement Systems after their current sump pump failed multiple times, causing flooding in their finished basement. Our System Design Specialist Mike P. met with the homeowners to assess their needs and come up with a plan to keep their space dry and usable.    The old sump pump the homeowners had was slightly effective, however it only partially addressed their needs in keeping the whole space dry. We installed WaterGuard around the perimeter of the basement and connected it to a brand new TripleSafe Sump Pump. WaterGuard captures and channels water to the TripleSafe, which features two Zoeller sumps and a battery-powered backup. The TripleSafe drains water out of the basement and through an Exterior Buried Discharge line that is protected against winter ice buildup with IceGuard. In addition to the WaterGuard and TripleSafe sump pump, we also installed a SaniDry Sedona dehumidifier. The SaniDry Sedona drains directly to the TripleSafe, which allows the basement to be kept at a safe humidity level all of the time without the homeowner having to empty a bucket of water to keep it running. Our homeowners can now enjoy peace of mind from knowing their basement is fully protected against any water issues!

David from Farmington was having a moisture problem in his basement. This moisture was causing a smell in the basement, likely due to mold. After he got a piece of mail from TC Hafford, he made the call! We set up David with a brand new SaniDry XP dehumidifier. This new installation now reduces the amount of moisture in the basement air, reducing the ability for mold to grow, and eliminating the smell.