Job review from Winthrop in Falmouth, ME 04105 on 01/24/25
Overall Rating:
5
out of 5
It's important to note that the call was for yearly maintenance. The BIG ISSUE is that when the system was originally installed TWO YEARS ago, the battery for the back up sump was NEVER INSTALLED. I was thankful that the service representative noticed and was able to install one that day. I guess I'm less impressed with the original installation than I previously thought. Someone on your end should probably be assigned to do a final inspection of the system to be sure all has been properly done/completed. I'm just thankful that there was never a situation when the third level sump was needed.
Our Service Person's Diagnosis
He noticed that a BATTERY HAD NEVER BEEN INSTALLED FOR THE THIRD LEVEL sump pump. I am thankful he noticed this and remedied the problem.
Names of any products installed:
Battery for back-up sump pump (third level)
Falmouth, ME 04105
Cumberland County
Friday, January 24th