Reviews

Job review from in Wells, ME 04090 on 03/06/24

Overall Rating:

5  out of 5
Our Overall Service

From my initial phone call to your follow-up call on completion of work, you were consistently courteous, professional, and friendly. It is obvious that the company is serious about providing quality service and customer satisfaction. You stand apart and above the competition.

Call Representative

Emily was a pleasure to deal with. She was personable, informative, timely. She is a real asset to your organization!

Sales Process

Jeff called ahead a couple of times to confirm the appointment and keep me advised of his expected arrival. He listened, did a good job of explaining the product and proposed installation. He was not pushy. He was organized and able to produce a written quotation with drawings and a work contract on-the-spot. I appreciate that he was equipped with laptop and portable printer. That helped demonstrate that I was dealing with a professional operation!

Our Installation Crew

Sam and crew were organized and worked quickly and effectively. It was clear that they knew what they were doing. The installation looks like part of the original construction of the house, not an add-on. Couldn't ask for more! (P.S. It rained later in the day and the gutters worked!)

The Cleanup Process

There was none. When they left, it was as if they were never here.

What made you choose our company:

Your TV adds over many years. I also researched you on the Internet and checked out customer feedback. By the way, that "Dry Basement Science" booklet you send out is a really nice touch. It answered most or all of my questions ahead of time and is going into my collection of useful reference material. Overall well done. Thank you!

We serve the following areas

Our Locations:

TC Hafford Basement Systems
12 Homestead Dr
Wells, ME 04090
1-207-509-3015
Our service area
Service Area
Free Quote