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The crew was on time and worked diligently in an attempt to complete the job that day, unfortunately the completion was delayed until after I left the house. From the picture I have there seems to be two areas of concern, first the downspout, labelled as #5 on the plan was not brought down to ground level and the downspout labelled as #4 ends right at the foundation. I was under the impression that #4 would be brought away from the house so that it terminated at the outer edge of the overhang over the K1 tank. This was to ensure the water is well away from the foundation.
Reputation and product.